FAQ

Availability & Tours

Q: What is needed to complete an online application?
A: To complete an online application, applicants will need to submit the required application fee and $250 holding deposit, along with all requested documentation needed to verify their qualifications.

Q: Can I apply online?
A: Yes. All applications must be completed online through our website.

Q: Can I schedule an apartment tour?
A: Yes. Tours can be scheduled conveniently through our website by selecting an available date and time that works best for you.

Q: What apartments are currently available?
A: For the most up-to-date availability, pricing, and floor plan information, please visit our website or contact our leasing team directly.

Amenities, Location & Community Information

Q: What commuting options are available nearby?
A: Tempo is conveniently located near the Fremont BART Station, Centerville Amtrak/Capitol Corridor Station, and AC Transit bus routes.

Q: What schools are nearby?
A: Nearby schools include Brier Elementary School (K–5), G. M. Walters Middle School, and John F. Kennedy High School. School assignments and enrollment boundaries are subject to change, so residents should confirm current information directly with the applicable school district.

Q: What amenities are available at the community?
A: Tempo offers a swimming pool, outdoor lounge areas, firepit gathering spaces, and barbecue areas.

Utilities, Internet & Packages

Q: How long does maintenance take to complete requests?
A: Please allow our maintenance team up to 48 business hours to respond to and address your service request. Emergency maintenance concerns will be handled according to their urgency.

Q: How do I submit a maintenance request?
A: Maintenance requests can be submitted through the resident portal.

Q: How are packages delivered?
A: Packages are delivered directly to the resident’s doorstep.

Q: Is internet included?
A: Xfinity Community Internet is available to residents and is billed directly through the resident portal.

Q: What utilities are included with my apartment?
A: Utilities are not included in the rent. Residents are responsible for their applicable utility costs.

Applications, Qualifications & Fees

Q: What is the required deposit?
A: The required security deposit starts at $500, depending on the applicant’s qualifications and the apartment home selected.

Q: What is the application fee?
A: The application fee is $66.92 per applicant.

Q: Are there application fees or deposits required?
A: Yes. Applicants are responsible for the required application fee and $250 holding deposit as part of the application process.

Q: What documents are needed to apply?
A: Applicants should provide two months of pay stubs downloaded directly as PDF files that can be verified through Snappt. If pay stubs cannot be processed through Snappt, applicants may provide three months of bank statements and tax transcripts that can be verified and correspond with their reported income.

Q: What are the income requirements?
A: Applicants must have a combined gross monthly income of at least 2.5 times the monthly rent. If there are multiple applicants, qualifying income may be combined.

Q: What are the requirements to apply for an apartment?
A: All applicants must complete an application and meet the community’s qualification requirements, including income and screening criteria.

Lease Terms & Renewals

Q: Can I renew my lease for a different lease term?
A: Yes. Residents may request a different lease term at renewal, including month-to-month or a lease term ranging from 3 to 12 months, depending on availability and approval.

Q: How do lease renewals work?
A: Renewal documents, including the required TIC forms, must be completed in person at the leasing office. Residents will need to schedule an appointment to complete the renewal process.

Q: Do you offer short-term leases?
A: Yes. Short-term lease options are available, with terms starting at 3 months.

Q: What lease terms are available?
A: We offer lease terms ranging from 3 to 12 months, depending on availability.

Parking

Q: What parking options are available?
A: Carport parking is available for $50 per month, and uncovered parking is available for $25 per month.

Pets

Q: How much is pet rent each month?
A: Monthly pet rent is $65 per pet.

Q: What pet fees are required?
A: A $500 additional pet deposit is required per pet.

Q: Are there breed restrictions for pets?
A: Yes. Restricted breeds include Rottweiler, Pit Bull, American Terrier, Akita Inu, Staffordshire Terrier, Bull Terrier, Alaskan Malamute, Doberman Pinscher, Chow Chow, German Shepherd, Presa Canario, Siberian Husky, and Husky.

Q: What is your pet policy?
A: Residents may have up to 2 pets per apartment home.